Conflict Resolution

Introduction

This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size.

Description

In the Conflict Resolution workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even lawsuits.