Customer Service

  • clock 01 Hrs 40 Min 47 Sec On Demand Videos
  • clock 16 Lessons

Course Content

Introduction
1 Lessons 00 Hrs 00 Min 35 Sec
  • Introductory Video 00 Hrs 00 Min 35 Sec
  • Module One 00 Hrs 01 Min 19 Sec
  • Module Two 00 Hrs 08 Min 50 Sec
  • Module Three 00 Hrs 11 Min 04 Sec
  • Module Four 00 Hrs 10 Min 59 Sec
  • Section One Quiz 00 Hrs 05 Min 00 Sec
  • Module Five 00 Hrs 09 Min 01 Sec
  • Module Six 00 Hrs 07 Min 49 Sec
  • Module Seven 00 Hrs 08 Min 29 Sec
  • Module Eight 00 Hrs 08 Min 01 Sec
  • Section Two Quiz 00 Hrs 05 Min 00 Sec
  • Module Nine 00 Hrs 08 Min 22 Sec
  • Module Ten 00 Hrs 07 Min 14 Sec
  • Module Eleven 00 Hrs 03 Min 22 Sec
  • Module Twelve 00 Hrs 00 Min 42 Sec
  • Section Three Quiz 00 Hrs 05 Min 00 Sec

Introduction

The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.

Description

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers.

Prerequisites

None

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